Shipping policy

Shipping Policy

At SJW Luxe Collections Skincare, we take great pride in preparing and packaging your order with care. All orders are processed and shipped within 3–5 business days from the date of purchase, excluding weekends and holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your package’s progress.

Please ensure that all shipping information is correct at the time of checkout, as we are not responsible for delays, lost packages, or delivery issues resulting from incorrect addresses.

For international orders, delivery times may vary based on destination and customs clearance. Please note that SJW Luxe Collections Skincare is not responsible for any customs fees, duties, or taxes incurred upon delivery.

We strive to deliver your products promptly and in perfect condition, ensuring a luxury experience from our hands to yours.